[
  {
    "id": "DEMO-001",
    "request": {
      "model": "jeff-latest",
      "state": "I was charged twice for order DEMO-001.",
      "questions": {
        "route": {
          "type": "choice",
          "instructions": "Suggest the first team to review this message. If information is missing or several teams are needed, choose 4. Do not approve any action.",
          "criteria": {
            "1": "Payments: duplicate charges and payment questions only.",
            "2": "Delivery: tracking, delays and damaged parcels only.",
            "3": "Account access: sign-in and password problems only.",
            "4": "Human triage: unclear, unsupported or multiple-team requests."
          }
        }
      }
    },
    "expected_route": "1",
    "review_note_ja": "二重請求のみ。支払い担当の候補。返金承認はしない。"
  },
  {
    "id": "DEMO-002",
    "request": {
      "model": "jeff-latest",
      "state": "The tracking page has shown no update for six days. Where is parcel DEMO-002?",
      "questions": {
        "route": {
          "type": "choice",
          "instructions": "Suggest the first team to review this message. If information is missing or several teams are needed, choose 4. Do not approve any action.",
          "criteria": {
            "1": "Payments: duplicate charges and payment questions only.",
            "2": "Delivery: tracking, delays and damaged parcels only.",
            "3": "Account access: sign-in and password problems only.",
            "4": "Human triage: unclear, unsupported or multiple-team requests."
          }
        }
      }
    },
    "expected_route": "2",
    "review_note_ja": "配送状況のみ。配送担当の候補。"
  },
  {
    "id": "DEMO-003",
    "request": {
      "model": "jeff-latest",
      "state": "I forgot my password and cannot sign in to my demo account.",
      "questions": {
        "route": {
          "type": "choice",
          "instructions": "Suggest the first team to review this message. If information is missing or several teams are needed, choose 4. Do not approve any action.",
          "criteria": {
            "1": "Payments: duplicate charges and payment questions only.",
            "2": "Delivery: tracking, delays and damaged parcels only.",
            "3": "Account access: sign-in and password problems only.",
            "4": "Human triage: unclear, unsupported or multiple-team requests."
          }
        }
      }
    },
    "expected_route": "3",
    "review_note_ja": "ログインのみ。アクセス担当の候補。パスワード変更は実行しない。"
  },
  {
    "id": "DEMO-004",
    "request": {
      "model": "jeff-latest",
      "state": "Parcel DEMO-004 arrived damaged and I want a refund.",
      "questions": {
        "route": {
          "type": "choice",
          "instructions": "Suggest the first team to review this message. If information is missing or several teams are needed, choose 4. Do not approve any action.",
          "criteria": {
            "1": "Payments: duplicate charges and payment questions only.",
            "2": "Delivery: tracking, delays and damaged parcels only.",
            "3": "Account access: sign-in and password problems only.",
            "4": "Human triage: unclear, unsupported or multiple-team requests."
          }
        }
      }
    },
    "expected_route": "4",
    "review_note_ja": "配送と返金の複数担当。本教材の規則では人に戻す。会社ごとの運用規則で期待値は変わる。"
  },
  {
    "id": "DEMO-005",
    "request": {
      "model": "jeff-latest",
      "state": "Can you help me with the problem from yesterday?",
      "questions": {
        "route": {
          "type": "choice",
          "instructions": "Suggest the first team to review this message. If information is missing or several teams are needed, choose 4. Do not approve any action.",
          "criteria": {
            "1": "Payments: duplicate charges and payment questions only.",
            "2": "Delivery: tracking, delays and damaged parcels only.",
            "3": "Account access: sign-in and password problems only.",
            "4": "Human triage: unclear, unsupported or multiple-team requests."
          }
        }
      }
    },
    "expected_route": "4",
    "review_note_ja": "何の問題か不明。過去の情報を推測しない。"
  },
  {
    "id": "DEMO-006",
    "request": {
      "model": "jeff-latest",
      "state": "Could you customize the color of the next product batch for our shop?",
      "questions": {
        "route": {
          "type": "choice",
          "instructions": "Suggest the first team to review this message. If information is missing or several teams are needed, choose 4. Do not approve any action.",
          "criteria": {
            "1": "Payments: duplicate charges and payment questions only.",
            "2": "Delivery: tracking, delays and damaged parcels only.",
            "3": "Account access: sign-in and password problems only.",
            "4": "Human triage: unclear, unsupported or multiple-team requests."
          }
        }
      }
    },
    "expected_route": "4",
    "review_note_ja": "カスタム商品相談は既定の3部署の範囲外。人に戻す。"
  }
]